Grundy Workforce Job Board Services: Submission #3368

Company Info
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Company Name: Morris Hospital









Address:
150 W. High St.
Morris, Illinois. 60450










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Website Address (Optional): https://www.indeed.com/applystart?jk=2865e4ed44b23aec&from=vj&pos=bottom&mvj=0&jobsearchTk=1gpsov617m6oo801&spon=0&sjdu=YmZE5d5THV8u75cuc0H6Y26AwfY51UOGmh3Z9h4OvXjWokPWaxI4LhGm41cAdqMckiS-2XS_43VyhyRGICpJaw&vjfrom=hp&astse=30a02e4e80d43228&assa=5188























Job Details
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Job Title: Service Excellence Liaison









Job Location: Morris









Over 18 Required: Yes









Employment Type: Full Time









Work Shift: 1st









Rate: $58.1K - $73.6K a year is Indeed's estimated salary for this role in Morris, IL.









Number of Positions: 1









Please Have Applicant: Apply Online









Job Description:
The Service Excellence Liaison will support improvements in internal customer services and quality related activities. This position will partner with hospital leadership to develop and ensure the effective and consistent implementation of programs, initiatives, projects and interventions focused on improving patients' perspectives on care.










Job Requirements:
Professional/Educational
Bachelor's Degree in Healthcare Administration, Business, Nursing, or other healthcare related specialty

A minimum of 5 years’ experience required in customer service or patient experience-related field, healthcare, patient safety, clinical risk management, or leadership

DCFS Mandated Reporter Certificate of completion required.

Personal
Strong customer service and critical thinking skills

Strong interpersonal skills, problem solving, time and project management skills

Excellent oral and written communication skills

Excellent analytical skills, including analysis, planning, organizing, and troubleshooting

Proficiency in Windows-based operating software and systems










Lifting Requirements - 25+ lbs (unassisted): No









Lifting Requirements - 50+ lbs (unassisted): No









List Job Until: 03/18/2023























Special Posting Instructions
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Additional Information:
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I agree to the terms of service.: Yes

















approved: Yes